Privacy Policy for Joe Photography & Safaris
Last updated: May 16, 2026
Joe Photography & Safaris (“we”, “us”, or “our”) operates the website joekphotography.co.ke. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and WhatsApp number when you contact us, fill out a form, or make a booking.
- Payment Information: When you purchase products or book services, payment details are processed securely through our payment providers. We do not store card details.
- Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically via cookies and analytics tools.
- Communications: Messages, emails, and WhatsApp communications you send us.
2. How We Use Your Information
We use the information we collect to:
- Process bookings and deliver photography, videography, live streaming, and safari services
- Send booking confirmations, invoices, and service updates
- Respond to enquiries via email, phone, or WhatsApp
- Deliver purchased products (prints, digital downloads, safari packages)
- Improve our website and services based on usage analytics
- Send promotional communications where you have consented
- Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers: Payment processors (M-Pesa, bank), email providers, and analytics tools (Google Analytics) who assist in our operations
- Legal requirements: When required by Kenyan law or lawful authority
- Business transfers: In the event of a merger or acquisition
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use:
- Essential cookies: Required for the website to function (shopping cart, session management)
- Analytics cookies: Google Analytics to understand how visitors use our site
- Marketing cookies: To show relevant content on social platforms
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking and transaction records are kept for 7 years as required by Kenyan tax law. You may request deletion of your data by contacting us.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
- Withdraw consent where processing is based on consent
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission.
8. Third-Party Links
Our website may contain links to third-party websites (social media, booking platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on this page with a revised “Last updated” date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us:
- Email: info@joephotographysafaris.com
- Phone / WhatsApp: +254 717 563 531
- Address: Nairobi, Kenya